Resort ở Colombia

"Location, food, stuff, service, quiet place. Evening was great highly recommend 😎🤙🏻"

Aucun.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"Visited before. It’s good to see they have renovated as it was starting to look v tired"

The sea has moved in so much over the years that there really is no place to sunbathe on the beach by the hotel. You can walk further down the beach - given space limited sun beds on the decking area.

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"Very nice place and very comfortable. Nice staff food is good too. Location is also great."

Aucun.

"Beautiful grounds , comfy bed , very friendly staff"

Aucun.

"Nice and special spacious rooms. A real holiday resort with everything you need or don’t need"

Too big. Very noisy at breakfast. Only Asian breakfast options. Expensive restaurants. Don’t go to Thai restaurant in hotel. Really bad taste and nothing to do with Thai style

"Kids day care free,wide variety of food,staff was excellent and the environment is great"

Some of the restaurants were too far apart

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"This was our fourth Christmas holidays at Vila Bicuda. Everything was excellent, as always, except that we were accommodated in a house that had recently been renovated, and there was a strong smell of paint in the bedroom."

Strong smell of paint in the bedroom

"Everything was great. Very beautiful, good breakfast."

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"The resort facilities, the beach, the service, quality, the vibe"

Cleanliness could have been better in the apartment

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"EVERYTHING!! The room was exceptional. One of the best we’ve stayed in. Everything was oversized and just perfect. Really big room and comfy. The whole venue was perfect. Staff were super helpful and went over and above."

Nothing.

"Our stay at Bürgenstock Hotel Alpine truly exceeded our expectations. We have stayed in many luxurious hotels around the world, but this one has now become our favorite. From the moment you arrive, the staff make you feel like a king and queen attentive, refined, and genuinely caring. The kitchen at Spices was outstanding, and the breakfast was absolutely majestic, made even more special by the breathtaking view. The spa experience, the iconic funicular, and the piano music in the lobby all added unforgettable touches of elegance and serenity. We spent four magical nights, and one thing is certain: We will definitely be coming back. ✨🏔️"

Nothing

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"EVERYTHING!! The room was exceptional. One of the best we’ve stayed in. Everything was oversized and just perfect. Really big room and comfy. The whole venue was perfect. Staff were super helpful and went over and above."

Nothing.

"Absolutely fabulous resort in a spectacular location. Every staff member was welcoming and helpful. Special shout out to Sala, Shadow, and Papu! But really, everyone was great."

Nothing to not like.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"Everything was excellent.the food was very delicious everyday has every menu (that’s what we like it very much).The staff also especially in the reception was very nice and approachable.on our first day it was a little bit confusing to go in our room but there is a man a very nice man who came with us to show our room and how to get in there.Our stay was definitely perfect we came there to have a relaxation,forget the tiredness in work and also to enjoy the kids and it was really really worth it. We gonna come back for sure."

No i have nothing to say negative because while we are there it was perfect 😍.

"Great location, very friendly staff. The pool area was amazing! Our room was great, very clean and we just loved our small top balcony with bathtub."

Aucun.

"This motel was a wonderful surprise! The location is excellent, and the entire place is exceptionally clean. The room design is elegant and tasteful, creating a calm and comfortable atmosphere. Everything felt very well cared for, and the cleanliness really stood out. Highly recommended!"

If I had to mention one small area for improvement, it would be the layout — the bed is a bit close to the entrance door, which made the space feel slightly tight at times.

"A truly beautiful villa with a pool. The modern features are incorporated very tastefully into the authentic setting. An excellent breakfast and a stunning private beach, almost empty, with fish swimming around."

Aucun.

"Thanks for the reception team :) They accept every asks!! Especially, The convenience store is useful for snack and souvenir!! Wanna join next journey for SeoulJeong restaurant if it is open at that time and thank you for having relaxed all!"

Aucun.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"We liked food, kids playroom & swimmingpool + sauna:)"

Aucun.

"Excellent place, we knew already and came back! Spacious, modern installations, great big pool area, good service and attention. Good restaurant. Great views to the sunset, excellent for a cople of sundowners."

Aucun.

"The apartments are located in a beautiful area, offering a peaceful atmosphere and views of the greenery surrounding the entire valley. The apartments are clean and functional, with internet access at satisfactory speed. This is a good choice for a relaxing stay. Nearby the SPA, there are a few walking trails, and for those seeking more, Velika planina is close by. The breakfast is satisfactory, and the staff was friendly and accommodating."

The pools are modest compared to other spa resorts, but a new complex is currently under construction.

"Location stunning / staff lovely / food fantastic / pool lovely / bungalow just right / other cabins were stunning but wasted on us for a few nights so we just had a bungalow"

Nothing - be aware of the 30-40 minute off road drive from the airport (not that it’s bad)

"A large resort, with a number of Pools and large beach area, with all sporting amenities. A number of eating options on site and we had two excellent meals at the two signature restaurants in the resort."

All the beach bars closing at least 1 hour prior to sunset.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"The location,the Stuff professionalism and friendliness.effectiveness and commitment Our breakfast was very delicious,fresh and best service from out waiter The Manager on duty was more that helpful as we had mistakenly dine double booking for same property and same Date"

Our room didn’t seem to be used too frequently

"Proposed to my girlfriend on the 23/02/26 on the beach in front of our lagoon Bangalow, and she said YES"

Nothing

"A good hotel with a decent and tasty breakfast served in an interestingly located restaurant. The rooms are clean and spacious. It's pleasantly cool in summer even during the heat, although there's no air conditioning. A special highlight is the mountain river flowing nearby — you can hear its sound at night. The location is truly excellent, especially convenient because the free shuttle bus stop is right next to the hotel. In the pool, the water is very warm, but it was impossible to use it — all the spots around the pool were constantly occupied."

Please note: the parking lot is located 200 meters away, and the actual price is 360 UAH per day, not as stated on Booking. Please update this information!