Resort ở Guatemala

"The hotel is located very close to the beach, you can also use the outdoor and indoor pool. The indoor pool is especially nice when the weather is colder. The price also includes a nice wellness. It is great to have the option to buy lunch and dinner. All the food was excellent."

Aucun.

"The staff was courteous and very helpful, they are very attentive and help us alot, more that i was expecting."

The food was somewhat repetitive and sometimes bland.

"One of the most peaceful and scenic beautiful resorts I’ve ever stayed in. I’ll miss this place."

Couldn’t find any ramp which could be wheel chair friendly. A ramp could be introduced for ease of moving luggage’s and for elderly people.

"Staff is amazing, the kindest people we’ve met in Ulcinj over the last 10 years. Everything is super clean, location is perfect, the breakfast is nice. Overall, a great experience for a family with a toddler!"

Aucun.

"Die Lage ist top. Das Angebot kostenlos mit dem Bus nach Insbruck zu fahren ist grossartig. Wellness toll. Abendessen lecker."

Aucun.

"We liked food, kids playroom & swimmingpool + sauna:)"

Aucun.

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

"A large resort, with a number of Pools and large beach area, with all sporting amenities. A number of eating options on site and we had two excellent meals at the two signature restaurants in the resort."

All the beach bars closing at least 1 hour prior to sunset.

"This was our fourth Christmas holidays at Vila Bicuda. Everything was excellent, as always, except that we were accommodated in a house that had recently been renovated, and there was a strong smell of paint in the bedroom."

Strong smell of paint in the bedroom

"Did not go the restaurant - went to the coffee bar which was excellent"

The buffet restaurant for an evening meal was not open so there were limited options on site

"A truly beautiful villa with a pool. The modern features are incorporated very tastefully into the authentic setting. An excellent breakfast and a stunning private beach, almost empty, with fish swimming around."

Aucun.

"Great location, the Staff were excellent and the Hotel has all the amenities you’d expect."

All good.

"We have been stuck in the hotel for the last few days since all airspace in the Middle East shut down. The staff have been unfailingly courteous and helpful. Service has been excellent. Thank you!"

Aucun.

"Everything went well. Pleasant staff, great service, excellent location. Rooms are very clean and mattress is very comfy. The hotel has private beach which is very convenient! You've gotta try the breakfast in this place."

Nothing. All good.

"Absolutely gorgeous location, great facilities and stunning views!"

Aucun.

"Facilities and Location were good. Concierge team always helping with luggage and always opening the door for me. Housekeeping very friendly, always smiling and saying Hi. Late check- out was nice."

Front desk could be more friendly. Feel they were always very busy.

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"Great nature and views. The villa we stayed in was renovated and very clean. The food was also very delicious!"

Aucun.

"Very nice town between Oslo and the fjords to drop by"

Aucun.

"I can’t think of anything I would change (and I don’t say that often). Our stay was full of little details and the service was impecable. The room is beyond confortable, and everything was peaceful and beautiful. Loved the Food at Omakase, not so much at Ike’s bistro (except breakfast, which was delicious and with great variety) Other than that absolut perfection."

I just wouldnt recommend dinner at Ike’as bistro, but the other restaurants Were delicious! Omakase is outstanding for a great Price.

"The resort facilities, the beach, the service, quality, the vibe"

Cleanliness could have been better in the apartment

"The staff were incredibly kind and helpful and the venue itself is stunning!! The breakfast was divine!!"

Aucun.

"Huge, beautiful and clean room (better than the photos), so many things to do (game room, animation, water park) beautiful landscape and views. Especially loved the forest next to the beach."

The water in the swimming pools/water slides was a little bit too cold

"Structure is nice, there is so many things to do, service great everyone always with a big smile and generous."

Rooms a bit small, 2 small elevators for all the people take some time. There is an huge amount of food but i for exampme dont eat meat, there is 10 diferent meat plates and only 1 fish option.

"PROPERTY WAS GOOD AND THE STAFF WAS VERY HELPFUL. ONLY CONCERN WAS THER VERY LESS OPTION FOR VEGITEARIAN PEOPLE. THEY ONLY PROVIDE BREADS, ONE OR TWO CERALS, FRUITS AND SOME RICE ITEMS, WHICH IS NOT ENOUGH ."

Aucun.

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"Just generally one of those special places that will stick in my memory forever. A collection of pretty little cabins by the beach surrounded by palm trees with hammocks slung between them for whiling away the days. With only the sounds of birds and waves. Where everyone just hangs out and chats, the staff, the other guests, the extremely interesting and gregarious owner Gregory (no pun intended). I could spend a week here just forgetting about the outside world. The various arrangements (airport transfer, transfer back to town, activities) all went smoothly as well. Which is my no means guaranteed in this part of the world."

Not much but if I went again I'd maybe pay a little more for the room with ensuite shower rather than sharing a communal shower with non locking door. Obviously this is budget accommodation in West Africa so it's of the rustic eco lodge variety rather than the western style hotel room variety in case anyone is expecting that.

"I have never been to a Taj before, so I have nothing to compare it to. The lobby is impressive and the location with direct access to the beach is great. The staff is lovely and the housekeeping do so much for you, Saudtha I believe, checked on us regularly and brought us more water or towels."

When a twin is converted into a double room, one of the guests end up without space to put their things and the light switches are at the wrong place.

"Staff were great, Facilities were great, Room clean & a good size, Food very good, The grounds really well maintained."

Our room was cold, Maintenance came to sort it out but he didn't really know much about the thermostat, said he sorted it and it won't take long to heat uo, but never did, wasn't ideal with a little baby, said baby was asleep by time we realised it wasn't heating up. A small blemish on what was otherwise a really nice stay.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"The villa setup gives real privacy and calm, and the resort layout on the hillside feels like a Mediterranean-style village. You use the resort shuttle to get around, but it’s easy and well organised. All-inclusive was genuinely excellent, especially the cocktails. We tried two restaurants and the steak restaurant (The Deck) was a standout. Staff were exceptional: warm, relaxed and genuinely helpful. They also did a thoughtful birthday touch which felt personal. A small but adorable detail: they have cute little sunbeds for kids on the beach."

Not a dislike, but good to know - because it’s built on a hill, you’ll use the resort shuttle frequently, but it’s part of what creates the privacy and views.

"Thanks for the reception team :) They accept every asks!! Especially, The convenience store is useful for snack and souvenir!! Wanna join next journey for SeoulJeong restaurant if it is open at that time and thank you for having relaxed all!"

Aucun.

"A good hotel with a decent and tasty breakfast served in an interestingly located restaurant. The rooms are clean and spacious. It's pleasantly cool in summer even during the heat, although there's no air conditioning. A special highlight is the mountain river flowing nearby — you can hear its sound at night. The location is truly excellent, especially convenient because the free shuttle bus stop is right next to the hotel. In the pool, the water is very warm, but it was impossible to use it — all the spots around the pool were constantly occupied."

Please note: the parking lot is located 200 meters away, and the actual price is 360 UAH per day, not as stated on Booking. Please update this information!

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"Amazing reception staff , wonderful cleaning staff"

Outdated bathrooms , needs to be renovated .

"We had a wonderful stay in this beautiful place. the rooms were awesome and the staff, including the fast responding and very knowledgeable Dana, were all great! also the breakfast was very nice and tasty, typical israeli kind..."

Aucun.

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

Everything was lovely!

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"Very nice place and very comfortable. Nice staff food is good too. Location is also great."

Aucun.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"The location is ideal for a first-time traveler to Kokopo it is right in the center of the city. Staff is friendly and helpful. The food is good, and the restaurant well located for a good view to the now quiet volcano in Rabaul and the Duke of York islands during the day."

Aucun.

"- heated pool with multiple sections and even a "beach" - free big towels for the pool - food in restaurant was good - activities (peddle/pingpong/katamaran/...) for free - fireplace with movie including free popcorn, marshmellows and emoliente - super big room"

- food wasn't cheap, menu was limited - beach in front of hotel was dirty and birdpoop - no possibility to board a (rented) jetski in front of the hotel - no guarded parking for the cars - 5 minutes walk and no vallet possible - breakfast buffet seems big but not that much variety day over day - it's always the same it seems

"Well maintained, super friendly and helpful staff. Room was always well stocked with towels and cleaned. Nicola does a great job by the pool keeping everyone happy with towels, food and drinks. Front desk staff were very helpful and friendly and the bartender was always smiling and talkative. D Richard’s steakhouse was great - Steak Diane and Filet were both excellent. Sol de Mar had good Mediterranean style food with a relaxed atmosphere. My husband and I ate here on a few occasions- pasta with lobster, veal scallopini both great choices. Close location to a number of off property restaurants that are excellent."

The pads on the loungers are very old, worn thin and extremely uncomfortable to sit on. Chef’s Table wasn’t good- we ate only one dinner there and the lobster cake and fish were dried out. The pasta dish with Shrimp had the full shell on the shrimp still making eating very messy. Lobster Fest on the beach was disappointing. The lobster was dried out as it had been sitting under lamps for some time. We waited 30 minutes past our reservation time to finally get a table after speaking with the manager in charge. Very unorganized.