Resort tại Hoa Kỳ

"Location stunning / staff lovely / food fantastic / pool lovely / bungalow just right / other cabins were stunning but wasted on us for a few nights so we just had a bungalow"

Nothing - be aware of the 30-40 minute off road drive from the airport (not that it’s bad)

"Breakfast, lunch and dinner was fantastic. Staff was courteuous."

The hotel can definitely do with some upgrades.

"Nice and modern hotel in country club style. Very professional and helpful staff. The room was clean and comfortable. Great option when travelling with car - plenty of parking space."

Breakfast selection was mediocre. Some small spa or sauna area would create extra value.

"I appreciated Riza who was the main host. She greeted me on my arrival and was very helpful. Breakfast was great!"

Aucun.

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"I think breakfast could have been a bit more varied"

At that price I expected a ceiling fan ,especially with the high humidity, and a hot shower , even under a black solar bag . And a linen change should have happened, after a few hot and humid nights , the sheets become greasy and unpleasant to sleep on .

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"One of the most peaceful and scenic beautiful resorts I’ve ever stayed in. I’ll miss this place."

Couldn’t find any ramp which could be wheel chair friendly. A ramp could be introduced for ease of moving luggage’s and for elderly people.

"Die Lage ist top. Das Angebot kostenlos mit dem Bus nach Insbruck zu fahren ist grossartig. Wellness toll. Abendessen lecker."

Aucun.

"Kids day care free,wide variety of food,staff was excellent and the environment is great"

Some of the restaurants were too far apart

"What a warm and professional welcome, amazing food and team as always."

Aucun.

"The location is the best. Easy access when arriving at Lac Rose. Most activities are located right in front of the hotel (horse/camel riding, quad rental to ride in the sand dunes, etc). The hotel is literally on the lake, with the terrasse and dining area built over the water."

Some items on the menu tasted like they were not fresh. The AC in the room was a bit underperforming and noisy. The lock on the glass door going to the balcony was broken and could not be locked.

"Everything was great. Very beautiful, good breakfast."

-

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"The hotel was exceptional from arriving to leaving. The little touches make it extra special like free mini bar, little gifts in your room every evening, water hampers on the beach. The beach is amazing, all rooms have perfect views. Staff are very attentive. Breakfast has the best choices, one of the best I have had. Michelin star restaurant is fabulous would definitely recommend."

Rooms very expensive but definitely worth a visit

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"The hotel is clean and is in a very quiet location. Food is abundant and varies everyday."

Aucun.

"This place is fantastic and definitely exceeded my expectations! You get free pick up and drop off to the airport. The room and bathroom were super clean, the bed is comfy, the AC works great and you have good WiFi throughout the hotel. The grounds were very well kept as well as the pools, all clean and beautifully liked with palm trees. The staff was incredibly attentive, kind, and helpful. The view from the restaurant is very nice and you see the ocean in the background. The food was very good and all freshly made on the spot. Sure, the building is a bit old and the furniture in the rooms may be a bit outdated but the stay is wonderful and with great views, food and staff, which more than make up for it."

Nothing.

"I’ve been waiting for a week to return the deposit Which didn't come in handy Because the room service doesn't work The room has never been replenished with a mini bar And it's impossible to order anything in the room"

I've been waiting for a week to return the deposit

"The resort facilities, the beach, the service, quality, the vibe"

Cleanliness could have been better in the apartment

"Breakfast selection for everybody and other restaurants for the evenings"

Nothing

"Great location in the valley, amazing food great staff. Really cozy and the little hot pool and sauna are amazing way to start the day!"

Aucun.

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"Absolutely fabulous resort in a spectacular location. Every staff member was welcoming and helpful. Special shout out to Sala, Shadow, and Papu! But really, everyone was great."

Nothing to not like.

"Magic Reef is a beautiful resort, very relaxing. The bungalows are well equipped and the bed was very comfortable. It was also great to have our own comfortable lounge chairs on the deck to take in the views out over the reef, watching the waves crashing and the sun setting which was all simply breathtaking. There are a few really good restaurants within walking distance down the beach, making it a perfect spot for a relaxing time. We hired a car for a couple of days to explore around the island, enjoy some beach swimming, snorkeling and to eat at some different restaurants. The pool was great, lovely temperature and depth. Our hosts and all the staff were friendly, helpful and we enjoyed talking with them. Thanks for the beautiful platter in the fridge, the beers, juice etc which was so appreciated. We would highly recommend Magic Reef if you like a small boutique resort."

Nothing!

"Priivate island resort, white sand beaches, incredible clean turquoise water, very comfortable and staff very professional and friendly. Also, many options for very good food restaurants. Very good spa therapists."

Aucun.

"Well maintained, super friendly and helpful staff. Room was always well stocked with towels and cleaned. Nicola does a great job by the pool keeping everyone happy with towels, food and drinks. Front desk staff were very helpful and friendly and the bartender was always smiling and talkative. D Richard’s steakhouse was great - Steak Diane and Filet were both excellent. Sol de Mar had good Mediterranean style food with a relaxed atmosphere. My husband and I ate here on a few occasions- pasta with lobster, veal scallopini both great choices. Close location to a number of off property restaurants that are excellent."

The pads on the loungers are very old, worn thin and extremely uncomfortable to sit on. Chef’s Table wasn’t good- we ate only one dinner there and the lobster cake and fish were dried out. The pasta dish with Shrimp had the full shell on the shrimp still making eating very messy. Lobster Fest on the beach was disappointing. The lobster was dried out as it had been sitting under lamps for some time. We waited 30 minutes past our reservation time to finally get a table after speaking with the manager in charge. Very unorganized.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"The villa had great privacy, beautiful landscaping, a good layout for our group. It was well-equipped with essentials for cooking/serving. The salt pool was perfect for cooling off after a hike. It was just big enough and always seemed to be at the right temperature. We were delighted by fireflies, tree frogs, bats, local birds, and even a shy ginger cat that wandered past once or twice."

THE ROAD- while we expected a rough access road from reading previous reviews, the construction during our stay detoured us through the banana plantation over an intolerably (for anyone with neck/back problems) rough track that was 4x longer. While the ocean (not a swimming beach) is close enough to hear, there is not much view. It is a peek from one corner of the pool deck, and the upper bedroom. But again, wonderful privacy. Also of note- there are no bug screens on the windows. It was perhaps an assumption on our part with the newer construction, but the mosquitoes did cause some distress, especially for one member of our group. Bring bug spray, After-Bite (anti-itch), and Benadryl if you are prone to reactions.

"Staff were excellent and treated me like a queen. It was solo birthday trip and service was nothing but excellent"

Not a lot of things to do

"Breakfast selection for everybody and other restaurants for the evenings"

Nothing

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.

"They were extremely kind and a member of staff even bought a bracelet for our daughter"

Aucun.

"Staff were excellent and treated me like a queen. It was solo birthday trip and service was nothing but excellent"

Not a lot of things to do

"Perfect location, Friendly staff and great facilities."

Aucun.

"Very nice place and very comfortable. Nice staff food is good too. Location is also great."

Aucun.

"Very clean, excellent services. Polite and helpful staff"

Nothing

"The location is the best. Easy access when arriving at Lac Rose. Most activities are located right in front of the hotel (horse/camel riding, quad rental to ride in the sand dunes, etc). The hotel is literally on the lake, with the terrasse and dining area built over the water."

Some items on the menu tasted like they were not fresh. The AC in the room was a bit underperforming and noisy. The lock on the glass door going to the balcony was broken and could not be locked.