Resort tại Mexico

"The property is very welcoming, with professional and helpful staff. Upon arrival, I was pleasantly surprised with a room upgrade, which I really appreciated. The swimming pool was closed for two days, but the hotel kindly removed the related charges. At breakfast, I would suggest adding kiwi and avocado, which I personally missed. The beach, gym, leisure facilities, and overall atmosphere are beautiful and relaxing. The sea is simply stunning! 🌊"

At breakfast, I would suggest adding kiwi and avocado, which I personally missed.

"Nice property, good food, nice beach activities - the staff were really, really friendly"

Nothing

"Late check-in was easy and quick. Room was clean and comfortable. Facilities were good and hotel is next to water park and Pasir Ris park, which is great for outdoor activities."

Aucun.

"Great staff that solved me booking the wrong date smoothly"

Aucun.

"Everything. It is in a fantastic location, is immaculately maintained, has a well equipped gym and indoor and outdoor pools and a great layout. The staff cannot do enough to make your stay exceptional."

Nothing, it was as close to being perfect as it is possible to be.

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"The suite we had with a whirlpool was state-of-the-art, and if anything was missing, someone came to help immediately!"

The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price. The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price.

"Wij hadden de benedenverdieping van de Villa. In één woord: heerlijk! De accommodatie is ruim, schoon en voorzien van alle gemakken. Het zwembad is heerlijk waar de kids zich ook goed in vermaakt hebben. De omgeving is niet erg toeristisch, maar met een beetje goed zoeken zijn er diverse mooie wandelroutes in de omgeving. De host is erg vriendelijk en staat voor je klaar."

-

"Everything was on par. A place I would definitely visit again and take friends too."

Aucun.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"Due to another group booking received a free upgrade to an entire private bungalow. Staff and service was professional and friendly throughout. Rooms were spacious, exceptionally clean (cleaning staff deserve a bonus!), and beds comfortable. Included riding tour was a pleasant surprise and really enjoyable, highly recommended. The whole setup as a non-profit for the benefit of the community is commendable. I strongly recommend staying here!"

Aucun.

"We had a wonderful stay and truly enjoyed our time here. Everything was clean, comfortable, and very well organized. A special thank you to Mai, who was incredibly kind, attentive, and professional. She made us feel very welcome and was always ready to help with a warm smile. Her hospitality really made our stay even more special."

Aucun.

"Perfect location. Quiet countryside and no traffic"

No staff available to greet us and show us to our apartment. The internet was useless.

"Staff, hospitality and location. As said, all the staff were excellent, it is not possible to mention all the staff by name. The only name which I remember was Carla Sasa but this does not put the rest of the staff in a different category."

Illumination in the room

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"It has everything .. breakfast included and 1 spot for underground parking"

it’s outdated! needs more activities for the kids.. or indoor playgrounds.. because of the heat and questioning weather they should have more means of transportation inside of the resort and include more varieties in the breakfast. They should have express check in and check out

"Stayed 5 nights in this absolute dream! 🤩 very well maintained, very high quality of rooms with attention to detail (freshly renovated beach bungalows), warm and welcoming atmosphere thanks to attentive staff who ensures a personal approach to their guests. The whole experience (from day trips to Tuherahera and snorkelling with manta rays) was all just over the top!"

Effectively ruined all our future holidays because nothing will ever compare 😅

"pool was great, room was nice but if I had a choice I would rather stay on ground floor given my age and carting of luggage my husband has a disability and the walk was to long other than that if was very nice the breakfast was great!"

the dinner was abit expensive

"Stayed 5 nights in this absolute dream! 🤩 very well maintained, very high quality of rooms with attention to detail (freshly renovated beach bungalows), warm and welcoming atmosphere thanks to attentive staff who ensures a personal approach to their guests. The whole experience (from day trips to Tuherahera and snorkelling with manta rays) was all just over the top!"

Effectively ruined all our future holidays because nothing will ever compare 😅

"The country charm is irresistible. We stayed here first in December and fell in love with this place. When snow covers the ground it looks magical. Highly recommend if you’re looking for a warm welcoming stay. The stuff is always ready to help and very kind, receptionist was there 24/7 for easy check-in and check out."

Aucun.

"Las instalaciones. El loft. La atencion Todo todo"

Aucun.

"L'hôtel se situe dans un cadre naturel magnifique, l'on peut directement partir à pied de l'hôtel pour aller randonner. L'équipe de l'hôtel est très accueillante et a grandement facilité notre séjour."

Aucun.

"The stay at Scrub Island was amazing. The hotel is super comfortable, the bed was great, and the rooms are big and clean. The employees were super helpful.l, especially the manager, Raj, willing to walk the extra mile to help us."

Nothing. It was all great.

"It has everything .. breakfast included and 1 spot for underground parking"

it’s outdated! needs more activities for the kids.. or indoor playgrounds.. because of the heat and questioning weather they should have more means of transportation inside of the resort and include more varieties in the breakfast. They should have express check in and check out

"The scenery was good. Food was great and the staff were very friendly and timely."

Aucun.

"Clean, new, modern yet very Maldivian. Good size not to big but not to small. Multiple pools"

Not the hotels fault directly but the rush to catch our flight due to the 3rd party flight company flying us to the airport made an addition stop on the way to the airport.

"Lovely place to stay. They have a pond full of fish and my daughter had a great time feeding the fish during our stay."

Aucun.

"the food, very clean, nice view of ghadira and friendly staff"

i was a bit disappointed for the all inclusive plus there was not much to choose from and every day almost the same items and some of the items unfortunately they weren’t fresh

"I like much about the workers they were very nice the housekeeping People were also nice the views inside the rooms it was a really nice place and experience"

Everything was perfect

"The stay at Scrub Island was amazing. The hotel is super comfortable, the bed was great, and the rooms are big and clean. The employees were super helpful.l, especially the manager, Raj, willing to walk the extra mile to help us."

Nothing. It was all great.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"Beautiful grounds , comfy bed , very friendly staff"

Aucun.

"The situation With a really nice beach Very food breakfast And nice people"

Everything

"Clean tidy place with a lot of green areas and some interesting activities"

The absence of a choice of restaurants inside the resort, but there are many outside

"I truly loved it! It was the perfect getaway on the island. Feels secluded away from the high rise hotel area. The view is breathtaking. The staff is simply the loveliest group of people. Extremely helpful, kind and hospitable. The path at the front of the hotel is perfect for a sunset or sunrise run/walk. The blend with nature is truly top! I loved it"

can't name anything i really did not like. I loved it

"Staff are friendly and helpful, and our room was good. The environment is beautiful, and we love the Rossmund golf estate."

There seems to be a lack of management oversight, with some areas for improvement. For example, one of the bath mats which was in place in front of the shower had holes in it - which really shouldn't happen. And there is a need for a "refresh" of the the rooms.