Resort tại Quần đảo Cook

"Stayed 5 nights in this absolute dream! 🤩 very well maintained, very high quality of rooms with attention to detail (freshly renovated beach bungalows), warm and welcoming atmosphere thanks to attentive staff who ensures a personal approach to their guests. The whole experience (from day trips to Tuherahera and snorkelling with manta rays) was all just over the top!"

Effectively ruined all our future holidays because nothing will ever compare 😅

"L'hôtel se situe dans un cadre naturel magnifique, l'on peut directement partir à pied de l'hôtel pour aller randonner. L'équipe de l'hôtel est très accueillante et a grandement facilité notre séjour."

Aucun.

"Las instalaciones. El loft. La atencion Todo todo"

Aucun.

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"Mr. Emad and his team is very polite and respectful & efficient also when I reached there the room was not ready at the check-in time but he arrange and ready the room with in half hour."

Due to Eid holiday the room was not ready & clean at check in time.

"Firstly, the staff - they were exceptional. The location was great with snorkelling on a reef just off the beach. We were there for 5 nights and the food was very good (except for one meal which was just average). Rooms were spacious and not too close together."

The beach for swimming could be better.

"Wow—that’s all I can say! Alexis is the best host ever. The location can't be beaten, and the same goes for the staff. You get proper 6-star service for a fraction of the price!"

Aucun.

"Nice property, good food, nice beach activities - the staff were really, really friendly"

Nothing

"The house warms up quickly with the air conditioner, which was very convenient. There were a few small issues: no shower curtain, and the shower threshold let water through, so the floor got wet while showering. The water heater was next to the bed and a bit noisy at night, but we simply turned it off before sleeping. We mentioned everything to the administrator, and he promised it would all be fixed. Overall, we had a positive impression. It was especially convenient to have a restaurant on-site — we could have breakfast there, grab something to take away, or enjoy a simple dinner. The food selection wasn’t huge, but it was more than enough for us."

Aucun.

"I like much about the workers they were very nice the housekeeping People were also nice the views inside the rooms it was a really nice place and experience"

Everything was perfect

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"+ The place was great overall. + The host was very nice and friendly."

- It was a little hard to take all our luggage to the third floor, as there were only stairs - Rooms were small

"I truly loved it! It was the perfect getaway on the island. Feels secluded away from the high rise hotel area. The view is breathtaking. The staff is simply the loveliest group of people. Extremely helpful, kind and hospitable. The path at the front of the hotel is perfect for a sunset or sunrise run/walk. The blend with nature is truly top! I loved it"

can't name anything i really did not like. I loved it

"pool was great, room was nice but if I had a choice I would rather stay on ground floor given my age and carting of luggage my husband has a disability and the walk was to long other than that if was very nice the breakfast was great!"

the dinner was abit expensive

"El alojamiento es un complejo encantador con habitaciones aisladas y amplias. La ubicación excelente. Y el personal muy servicial."

No hubo nada que me desagradara.

"Everything was on par. A place I would definitely visit again and take friends too."

Aucun.

"Location was perfect Just a few minutes walk to the beach Food was fresh using local produce"

Having to say goodbye at the end of the stay. All of the staff and other guests were friendly and welcoming

"Great staff that solved me booking the wrong date smoothly"

Aucun.

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"אהבתי את השירות האדיב והיחס. המקום נהדר שקט למי שמחפש את השקט."

Aucun.

"Wij hadden de benedenverdieping van de Villa. In één woord: heerlijk! De accommodatie is ruim, schoon en voorzien van alle gemakken. Het zwembad is heerlijk waar de kids zich ook goed in vermaakt hebben. De omgeving is niet erg toeristisch, maar met een beetje goed zoeken zijn er diverse mooie wandelroutes in de omgeving. De host is erg vriendelijk en staat voor je klaar."

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"Location was perfect Just a few minutes walk to the beach Food was fresh using local produce"

Having to say goodbye at the end of the stay. All of the staff and other guests were friendly and welcoming

"Staff are friendly and helpful, and our room was good. The environment is beautiful, and we love the Rossmund golf estate."

There seems to be a lack of management oversight, with some areas for improvement. For example, one of the bath mats which was in place in front of the shower had holes in it - which really shouldn't happen. And there is a need for a "refresh" of the the rooms.

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"Clean tidy place with a lot of green areas and some interesting activities"

The absence of a choice of restaurants inside the resort, but there are many outside

"El alojamiento es un complejo encantador con habitaciones aisladas y amplias. La ubicación excelente. Y el personal muy servicial."

No hubo nada que me desagradara.

"Location vicinissima al mare, posto tranquillo, staff cordiale e sempre disponibile ."

Aucun.

"Comfortable beds and clean modern rooms with large walk in shower. Very nice staff! Tasty breakfast for purchase and beautiful view from restaurant."

Aucun.

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"This is the most special place I have ever stayed. A completely unique property, a once in a life time experience."

Aucun.

"The breakfast was excellent with a wide variety of food. The tropical gardens around the hotel were beautiful and larger than any hotel gardens I have seen elsewhere in Asia and very well maintained. In particular we would like to mention Mr Tony Tong the Hospitality Manager who was very helpful advising us on excursions and sorting out a serious travel problem (0ne railway ticket booked instead of two!)"

everything was fine

"Comfortable beds and clean modern rooms with large walk in shower. Very nice staff! Tasty breakfast for purchase and beautiful view from restaurant."

Aucun.

"אהבתי את השירות האדיב והיחס. המקום נהדר שקט למי שמחפש את השקט."

Aucun.