Resort tại Samoa

"Staff are friendly and helpful, and our room was good. The environment is beautiful, and we love the Rossmund golf estate."

There seems to be a lack of management oversight, with some areas for improvement. For example, one of the bath mats which was in place in front of the shower had holes in it - which really shouldn't happen. And there is a need for a "refresh" of the the rooms.

"Beautiful and cosy hotel on a wonderful location. Staff always so friendly and welcoming"

Aucun.

"The receptionist was very helpful. The hotel was clean and well maintained although not very newly equipped"

Would be useful to have more towels in the room

"Everything was amazing! The owners take great pride in their new property and hospitality. We felt super welcomed and honestly spoilt! The room was beautiful with proper linens, thick towels and a hot shower!! The food was delicious - we tried pretty much everything in the menu. Great variety and portions. Lovely place to hang and relax by the pool or take a kayak to the nearby village and mangroves. This was our favourite stay on a 6 week trip and recommend to anyone staying in the area!! All the best to these wonderful hosts!! Xo"

Wish we stayed longer.

"Location vicinissima al mare, posto tranquillo, staff cordiale e sempre disponibile ."

Aucun.

"Staff are friendly and helpful, and our room was good. The environment is beautiful, and we love the Rossmund golf estate."

There seems to be a lack of management oversight, with some areas for improvement. For example, one of the bath mats which was in place in front of the shower had holes in it - which really shouldn't happen. And there is a need for a "refresh" of the the rooms.

"I truly loved it! It was the perfect getaway on the island. Feels secluded away from the high rise hotel area. The view is breathtaking. The staff is simply the loveliest group of people. Extremely helpful, kind and hospitable. The path at the front of the hotel is perfect for a sunset or sunrise run/walk. The blend with nature is truly top! I loved it"

can't name anything i really did not like. I loved it

"Clean well equipped with great facilities and staff"

Aucun.

"Thanks for the reception team :) They accept every asks!! Especially, The convenience store is useful for snack and souvenir!! Wanna join next journey for SeoulJeong restaurant if it is open at that time and thank you for having relaxed all!"

Aucun.

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"Nice and modern hotel in country club style. Very professional and helpful staff. The room was clean and comfortable. Great option when travelling with car - plenty of parking space."

Breakfast selection was mediocre. Some small spa or sauna area would create extra value.

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"The suite we had with a whirlpool was state-of-the-art, and if anything was missing, someone came to help immediately!"

The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price. The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price.

"It was nicely maintained and well run with excellent staff- especially the bell captain and his team"

A bit convoluted to get around the property until you get used to it

"This is the most special place I have ever stayed. A completely unique property, a once in a life time experience."

Aucun.

"Perfect location. Quiet countryside and no traffic"

No staff available to greet us and show us to our apartment. The internet was useless.

"It has everything .. breakfast included and 1 spot for underground parking"

it’s outdated! needs more activities for the kids.. or indoor playgrounds.. because of the heat and questioning weather they should have more means of transportation inside of the resort and include more varieties in the breakfast. They should have express check in and check out

"This place is absolutely amazing! The family is fantastic, the FOOD is TOP OF THE TOP! We were there this September, and I've just booked another stay next year! My highlight of the trip! LOVE IT!"

Aucun.

"The property is very welcoming, with professional and helpful staff. Upon arrival, I was pleasantly surprised with a room upgrade, which I really appreciated. The swimming pool was closed for two days, but the hotel kindly removed the related charges. At breakfast, I would suggest adding kiwi and avocado, which I personally missed. The beach, gym, leisure facilities, and overall atmosphere are beautiful and relaxing. The sea is simply stunning! 🌊"

At breakfast, I would suggest adding kiwi and avocado, which I personally missed.

"Wow—that’s all I can say! Alexis is the best host ever. The location can't be beaten, and the same goes for the staff. You get proper 6-star service for a fraction of the price!"

Aucun.

"Lo que más me gustó de mi estancia en la cabaña fue la tranquilidad en el sector donde esta ubicada, por una parte esta cerca del centro de Punta de Tralca, pero a la vez esta emplazada en medio de un mini bosque de eucaliptos lleno de tranquilidad, además el lugar de las cabañas es precioso, lleno de jardines, áreas verdes y una hermosa fuente con nenúfares"

lo que podría mejorar es el hecho de que en la cabaña en la que me quedé había un gran ventanal el cual no tenía cortinas, por lo que la habitación se iluminaba mucho demasiado temprano, además de que la cama, aunque es de dos plazas, es más pequeña

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"I loved the old world charm. The views were spectacular and the property was extremely well preserved"

The meal quality for dinner was reasonable. The breakfast buffet was poor.

"It was nicely maintained and well run with excellent staff- especially the bell captain and his team"

A bit convoluted to get around the property until you get used to it

"Due to another group booking received a free upgrade to an entire private bungalow. Staff and service was professional and friendly throughout. Rooms were spacious, exceptionally clean (cleaning staff deserve a bonus!), and beds comfortable. Included riding tour was a pleasant surprise and really enjoyable, highly recommended. The whole setup as a non-profit for the benefit of the community is commendable. I strongly recommend staying here!"

Aucun.

"Beautiful and cosy hotel on a wonderful location. Staff always so friendly and welcoming"

Aucun.

"L'hôtel en cette saison au bord du Lac Inle est magique. Les chambres sont belles et la vue sur le sac est splendide. Le personnel est souriant et très professionnel. Le patron de l'hôtel à l'écoute et très réactif. A recommander"

Le prix reste un peu cher pour le Myanmar dans le contexte politique actuel même si il se comprend. Le confort du lit, matelas, était mauvais. Les coupures d'électricité durant tout un après-midi sont aussi à prendre en compte. Enfin les matelas et les serviettes autour de la piscine semblent une option.

"Lovely place to stay. They have a pond full of fish and my daughter had a great time feeding the fish during our stay."

Aucun.

"A very well kept resort with friendly and helpful staff, who can arrange trips on the nearby lake at reasonable rates."

The location is a little way out of town, but it's handy for the lake

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

Everything was lovely!

"La atención es de primera y la alimentación tiene un variado menú para todos los gustos y de calidad"

Que estaba lloviendo lo que no me permitió gozar de todo lo que ofrece el club

"I’m fond of fine dining but for a little fella from Tennessee I would have loved some bacon/ham, home fried potatoes and eggs. Maybe just a hash of some kind. And the menu, which was delicious, was limited. I love a good tuna sandwich, you provide one, but that’s more my cold cut for lunch rather than my breakfast to get started with."

Only things that you couldn’t have done anything about. But I will say that on our stay one of the employees walked by and asked about our day. When hearing about how sunburned we had gotten and wished for aloe a fresh cut cup came delivered while we were away. That’s not a compliment or a complaint. That’s above all expectation.

"Great location in the valley, amazing food great staff. Really cozy and the little hot pool and sauna are amazing way to start the day!"

Aucun.

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"Le Cadre et l’ambiance"

Rien

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"This place is fantastic and definitely exceeded my expectations! You get free pick up and drop off to the airport. The room and bathroom were super clean, the bed is comfy, the AC works great and you have good WiFi throughout the hotel. The grounds were very well kept as well as the pools, all clean and beautifully liked with palm trees. The staff was incredibly attentive, kind, and helpful. The view from the restaurant is very nice and you see the ocean in the background. The food was very good and all freshly made on the spot. Sure, the building is a bit old and the furniture in the rooms may be a bit outdated but the stay is wonderful and with great views, food and staff, which more than make up for it."

Nothing.