Villas Caracol

"We loved it here. Service was amazing, food was delicious and the location was brilliant. It’s on the nicest beach and only a 10 minute walk on the beach into town. Our kids loved the food and Gio at the pool bar was amazing!"

"Nothing"

"Great location right on the perfect sandy beach. Easily accessed from the port and a short walk into town (Or golf buggy taxi if needed!). Fabulous sized room with a view out to the pool and beyond. Comfortable large bed. Lovely little treat left in our room or fridge every night after dinner! We ate breakfast and dinner each day in our hotel as the food in their restaurant was so good.... Great staff too - really helpful."

"The only criticism I have is that the lighting in the bathroom wasn't great - there was no vanity mirror and it was quite dull in there."

"Everything! This was the best hotel we’ve ever stayed in. Location (right on beautiful beach), service (impeccable!), food (mouthwatering), room (stunning)."

"Nothing"

"Incredibly comfy rooms with all the amenities you could need. Beachfront hotel with sunlounges for guest only. Friendly staff who helped celebrate my partners birthday. They went above and beyond to make her trip extra special! Amazing food in the restaurant, including lots of breakfast choices. Beach sunset drinks and nightly desserts in your room. Great location. 20 minutes walk on the beach into the main town or a short taxi ride."

"We had no complaints. Everything was perfect during our stay!"

"Amazing place - just as advertised. Clean, well equiped rooms with lovely outdoor space. Common grounds are well maintained and great atmosphere. Restaurant food is delicious (also the a la carte breakfast is supberb). Staff very friendly and attentive. Location is quiet but within a lovely 15min walk you reach the busy centre. Perfect for us"

"Aucun."

"The breakfast is very very good The beach is beautiful - they have the best beach on the island The rooms have a nice view The pool area is nice"

"The restaurant is a bit divided from the hotel and so you felt like a burden when you requested basic hotel services eg hot water. Some of the staff in the restaurant were rude. It is very expensive for the level of amenity."

"Everything! The hotel and room were perfect, so clean and comfortable. The staff were very kind and made my birthday extra special. The location on the beach was great, it was easy to walk to the centre or to Punta Mosquito."

"Would have been nice if the bar by the pool was open"

"This was the perfect location on the island as we were at the quieter end of the island (Punta Mosquito) so it felt more exclusive and less crowded than Punta Coco end. The beach club was perfect for family holiday and the staff were all very friendly. The pool and rooms were cleaned daily and beach towels provided. Rooms were large and spacious and well decorated."

"The "included breakfast" was limited which felt wrong as the hotel was expensive. Only allowed filter coffee and had to pay if you wanted latte / americano etc. Only allowed one item on breakfast menu and was shocked when my daughter asked for an extra egg and we were told we would be charged for it."

"Staff, pool and setting. Excellent hotel with a great restaurant and staff."

"Music from next door hotel."

"Awesome hotel right on the beach. The room was very spacious, clean and super comfortable and just a few steps away from the beach. The restaurant is a real highlight, personally one of the best in Holbox. Definitely include breakfast there as it’s a superb start of the day. The staff was really amazing, an highlight of the place. We had some uncomfortable smell due to the plumbing system affected by a storm in the island. The staff was very responsive and provided prompt solutions which completely alleviated the issue. I really appreciate when little imperfections are dealt with care and kindness. The location is great, right next to Punta Mosquito, where you can very easily walk. It’s the side of the island less affected by flooding when it rains."

"Nothing that we didn’t like. Only thing to mention for other travelers is that the hotel is one of the furthest away from the town center. For us it was a plus as it was more peaceful but bear in mind it’s a 15/20 minutes walk."