Khách sạn tại Bulgaria

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

"I want to talk about only one topic regarding my hotel stay. I want to talk about the towels in the bathroom. The towels are very large, very white, and very thick. They wrap the body with so much love. Yes, true love. It's a real home."

Aucun.

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"The hotel is located in a quiet neighborhood. The rooms are clean and spacey. The bed is very comfortable and the internet is fast. The staff is very friendly and also gives tips for sightseeing tours. Breakfast is also available around noon. The quality-price relation is very good for this hotel. We would book this hotel immediately again."

There are no negative points.

"Everything about the Chatrium was superb. From the staff to the room, the location, the service and the overall welcome. It was truly superb"

There was nothing at all to fislike

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"A lovely quiet residential neighbourhood . Lots of birds in the garden . Lovely pool and outdoor seating area. We could walk out of our room to the pool and terrace. Marian looked after us very well ."

Maybe a little far from services but nothing else .

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"The staff were amazing! They could not do enough. They were so helpful and made our stay one of the most memorable in 15 years of travel. If you are visiting Petra you need to stay here! The rooms are fantastic and the breakfast sets you up for a great day of hiking around Petra."

Nothing. Everything was perfect!

"Great location Resort style feels very open had great outlook one of nicest in the town"

Nothing really

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Staff was very friendly and always ready to help me with my questions."

the only thing that bothered me was the poor soundproofing, I could hear our neighbors.

"Quiet room with balcony and view over the pool. Several restaurants close by and walking distance to the beach."

The breakfast a bit poor

"Large hotel with really friendly and helpful staff."

Aucun.

"Incredible installations and well taken care property. Friendly staff, spacious rooms and spectacular breakfast!"

Aucun.

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"Breakfast and food great. The manager and Anthony were very kind and helpful."

Aucun.

"the location & some of the staff coffee eas good."

the tapped beer needs somebody with knowledge how to do it.

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"Very friendly , easy going hotel with good staff and friendly guests! Wonderful large room with access to sun loungers and the small beach and views over the water( Beach front king).Other places accessible by taxi, if rather expensive!"

Main dining area felt rather utiltarian. Food was fine , service friendly. The bingo/ karaoke evening was good fun

"Affordable price.. location.. view.. amazing reciption staff.. i think the breakfast boufe is the best in kuwait... the bed is so comfy.. chick in took only 1 minute with a very nice smile from the 2 ladies were in the front desk."

Swimming pool is only for ladies

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"Beautiful location, great restaurant, updated rooms, friendly staff"

The need for transportation if you wanted to go anywhere else.

"We stayed in a club room which gave us access to the Club Lounge. The lounge was excellent great food all day and the staff were exceptional. When you consider we were trapped in the Hotel because of the war we could not have been in a better place. Everyone was caring and so helpful. Wonderful Hotel made so by the staff"

Nothing

"Great location and everything was very clean and nice"

The bed was a little bit uncomfortable but nothing I wouldn’t do again

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Café da manhã bom padrão, quarto com ar condicionado, cama, chuveiro, banheiro bom padrão executivo, suficiente para quem quer curtir a cidade ou estar nela a trabalho, estudo ou concurso. Localização muito boa, central. Atendimento bom padrão."

Aucun.

"The staff were beyond helpful! Very lovely location and has everything you need. Couldn't ask for more. I will definitely be staying here again in the future."

Construction/renovations going on (some days loud). There was a huge cockroach in my room. These were both minor inconveniences for me, the rest of the stay was phenomenal.

"It is a old hotel with a lot of character and charm. Very high ceilings."

The bathroom could use some work and a deep scrubbing.

"The staff were amazing! They could not do enough. They were so helpful and made our stay one of the most memorable in 15 years of travel. If you are visiting Petra you need to stay here! The rooms are fantastic and the breakfast sets you up for a great day of hiking around Petra."

Nothing. Everything was perfect!

"The hotel was well located and equipped, the staff were very helpful and polite especially Mohamad bushnaq and Qais were friendly.. During our short stay at the hotel we felt home and the environment was super comfortable."

Aucun.

"The hotel is excellent in terms of location, cleanliness, internet, and proximity to Al-Raqqa Metro Station, Al-Ghurair Shopping Center, and various restaurants and shops. The reception staff were also very friendly and kind."

Some employees, in my opinion, have not been properly trained to charge all items such as water, tea, shampoo, toothbrush, towels, etc. when cleaning the room. I think this is a weakness that can be easily solved.

"Friendly staff, a hotel with indescribable character; location amazing, food excellent"

Aucun.

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"I really enjoyed my stay here - the hotel is like an oasis of calm in Bissau. Staff were all wonderful, friendly and helpful - special thanks to Mariama who very kindly went above and beyond her duties to accompany me to the market so I wasn't alone. Good buffet breakfast, clean swimming pool, lovely gardens, spacious rooms. I felt very safe here as a solo female too."

There was nothing I didn't like.

"The room and around fit to the explanation and pictures. Breakfast was basic and tasty. We came in October when season is over. The owner cook a dinner for us. It was quite expensive (30 euro par person taking a fish, 15 - with no fish), but tasty. Wine was exceptional. It was better then drive in the dark to the restaurant and back (the road is not easy even during the daylight). Adrian made the welcome. Very nice guy with good English. The owner, Vasko (sorry if a spell the name wrongly) is very nice guy. Able to speak Russian. Show us the winery. The wine is exceptional. Very quite place. The views are stunning."

The only one thing was not OK - in one of the rooms (we took 2) water in the shower drains poorly - floor was full of water.

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"The hotel is wonderful in a great location and the staff are lovely and very helpful the food is delicious"

There isn’t anything to dislike

"Friendly helpful staff. Room was clean and comfortable. Breakfast was good. Good places for walking with dogs."

Aucun.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"Lovely spot. Pool and beach fabulous. Our beachfront room was great, comfy beds and room had everything we needed. The staff were very friendly, lots of laughs and great service. Restaurant meals and breakfasts were delicious. Spa massage was simply divine! We loved our stay thank you 🤩"

Aucun.

"Hotel ben tenuto, pulizia ottima, personale molto accogliente."

Un po' troppo rumore notturno

"Near the beach, hotel and room is huge,clean, sea view room is amazing, bed is comfortable, only mini fridge is missing, breakfast and dinner is average ,,"

Hotel is huge, staff are struggling to deal with the people when is crowded , service is not high standard , half board they charge for drinks, for water 5 Dinar,inside spa is very expensive overall this hotel is good for low prices

"Excellent location. The reviews complaining about the furniture don't understand the historical significance of colonial Martiniquais furniture."

Aucun.