Khách sạn tại Bulgaria

"Friendly staff, good service, clean and close to the airport."

Everything was good.

"Hotel upgraded my room, they gave me a delux room instead of standard room. We've got dinner in the restaurant of the hotel. It was excellent!"

Furniture and rugs are a little old. Needs to be renewed.

"I liked the food and the variety during breakfast. Very friendly staff too."

Shaky internet and the rooms abit small for the pricing.

"Loved the hotel, great service, delicious dinners, very convenient location, amazing owners creating welcoming atmosphere."

Couldn't stay longer

"The location looking over the water hole is excellent and the assistance from the team member was brilliant"

Nothing

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"clean and spacious very friendly and helpful staff"

the breakfast could be better

"Excellent location. The reviews complaining about the furniture don't understand the historical significance of colonial Martiniquais furniture."

Aucun.

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

"I enjoyed the ocean view of my room and the location is very convenient, and easy to go anywhere."

I think the beds need to upgrade, comparing with other hotels where I recent stayed.

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

I have no constructive feedback.

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

"It's a fantastic location. Great value for money."

Some of the staff members weren't very customer oriented

"cheap stay was perfect for a solo person looking for a comfy place to sleep"

the stairs was a little tricky would not recommend for a wheelchair

"location! love the showers with complete aminities"

no parking space

"cheap stay was perfect for a solo person looking for a comfy place to sleep"

the stairs was a little tricky would not recommend for a wheelchair

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"Good location Very friendly staff Food also very good"

Nothing

"The bed is comfortable, location is perfect together with mall. Also security perfect!"

The room is quite old and small.

"The hotel staff arranged my visit to the great wall. If not I would have missed this.."

Aucun.

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

I have no constructive feedback.

"The staff were welcoming and friendly. The room was clean and the beds comfortable. There was a hot, good pressure shower. It’s in a great location for the bus station. The breakfast, which was 5€ extra each, was especially delicious and really set us up for the day."

Aucun.

"Very helpful reception Nice location uptown the hill Good admosphere with all kinds of sporty people"

Nvt

"The hotel is wonderful in a great location and the staff are lovely and very helpful the food is delicious"

There isn’t anything to dislike

"Great location, wonderful breakfast, very friendly Staff."

Aucun.

"Friendly helpful staff. Room was clean and comfortable. Breakfast was good. Good places for walking with dogs."

Aucun.

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

"The swimming pool is amazing and they have everything you need"

The room size

"Fabulous location and lovely room with a view. Staff very friendly and helpful"

Food not so inspiring

"I loved the closeness to nature. The breakfast was very good too. It was so peaceful and quiet."

Aucun.

"The swimming pool is amazing and they have everything you need"

The room size

"This hotel is amazing. Everything about out stayed was perfect. I loved the service, the hotel is beautiful and perfect location."

Aucun.

"Large hotel with really friendly and helpful staff."

Aucun.

"Beds were very hard but the room was clean and neat!"

Very hard beds!

"I loved everything about the breakfast though I missed a few because I overslept 😂"

The pool wasn't working 💔🥹it was my first priority when I was booking the place,and they told me when I was already checking in🤦‍♀️

"This hotel is amazing. Everything about out stayed was perfect. I loved the service, the hotel is beautiful and perfect location."

Aucun.

"Traditional hotel with very relaxed atmosphere. Family owned and staff who were absolutely lovely. Funny, friendly and helpful. Quite quirky with a definite African ambience. Not trying to be too perfect!! Close to the beach in a quiet area. Super pool with stress free feeling as quite shallow and never busy. Surrounded by beautiful gardens and visited regularly by cheeky monkeys."

A lack of written information describing amenities. Mosquitos can be a problem if you normally suffer after being bitten.

"Traditional hotel with very relaxed atmosphere. Family owned and staff who were absolutely lovely. Funny, friendly and helpful. Quite quirky with a definite African ambience. Not trying to be too perfect!! Close to the beach in a quiet area. Super pool with stress free feeling as quite shallow and never busy. Surrounded by beautiful gardens and visited regularly by cheeky monkeys."

A lack of written information describing amenities. Mosquitos can be a problem if you normally suffer after being bitten.

"Quiet room with balcony and view over the pool. Several restaurants close by and walking distance to the beach."

The breakfast a bit poor

"Didn't know they had breakfast. Still a wonderful place."

Aucun.

"I loved everything about the breakfast though I missed a few because I overslept 😂"

The pool wasn't working 💔🥹it was my first priority when I was booking the place,and they told me when I was already checking in🤦‍♀️

"Beautiful room - very spacious- fully equipped kitchen/ dining area and couches in the room. Lovely high ceilings. Very relaxing"

Aucun.

"New room , very cozy. Bed was perfect, lights incredible.. 11th floor, very nice"

Aucun.

"A lovely quiet residential neighbourhood . Lots of birds in the garden . Lovely pool and outdoor seating area. We could walk out of our room to the pool and terrace. Marian looked after us very well ."

Maybe a little far from services but nothing else .

"Fabulous location and lovely room with a view. Staff very friendly and helpful"

Food not so inspiring

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

listed massage available but told this was not the case.

"Everything was lovely. And as a bonus we got upgraded. Loved the stay."

Aucun.