Căn hộ ở Rwanda

"Everything was really perfect, very helpful and supportive staff and my lovely location"

Aucun.

"The plants around the hotel look very natural, and the go-green concept is amazing. It creates a refreshing and eco-friendly atmosphere."

The bathrooms seem a bit outdated and upgrading them would greatly enhance the overall guest experience.

"The accommodation is the best in Mauritius. Thank you so much for the clean and kind staff. Nice price. I will visit this peaceful and beautiful accommodation again. ^^"

Aucun.

"The whole apartment was really nice and clean, a good size for a family like ours"

Old carpets

"Very beautiful, large and clean apartment. Very good communications with owner/manager. All was for 100%."

Aucun.

"reception is very welcoming, and they allowed me to stay in the lobby after my check-out for a long period of time"

Aucun.

"I loved the service and staff are friendly and very helpful"

The road condition to the Apartment

"Big apartment , nice balcony , clean, comfortable . Nice spot between Republic Sq & Sakharov Sq. Metro nearby"

The adress was a little bit complicated because the entrance is in the inner part of the block.

"location, next to the beach, privacy, friendly staff"

overgrown trees obstracting the beautiful view

"Apartment was huge.Fantastic balcony that looked out over the sea.Amazing views. 5min walk to the sea"

From day 1 the ceramic cook top on the stove did not work.They sent a man to look at it, he could not get it to work.Nothing was done to try and fix it for the 7 days we were there.. No sharp knife to cut meat etc.no can opener. No hair conditioner. No phone to call reception, we were on the 9th floor. Had to keep going up and down to see them for anything you needed. No came to clean our room or even change our towels for the 7 days we were there.We had to go down to reception to request clean towels.Then they insisted we brought the used ones to them 1st, before giving us clean ones.But this shocked us the most, they said if we wanted .more clean ones later in the week, we had to PAY for them. The washing machine did not work properly. The TV did not work, had to get someone up to reprogram it. Neither coffee or tea was provided. But they had a coffee machine in the lobby,BUT that did not work either for the 7 days we were there. They said they had a small shop to sell essentials. But it was hardly ever open, we it was it had next to nothing in it. They have a roof top swimming pool, which trying to getvin and out of was really dangerous. The bars you held onto were not fixed properly with screws to hold it in place missing. The top step was missing altogether, when we tried to get in , not realizing the top step was not there I slipped down to the second step missing it going between it and the wall getting stuck, my wife still not in the pool and a man in the pool has to help me out, really scary and dangerous. I told reception about it , they apologized saying they would send a maintenance man to look at it.But like everything else they said they would fix, NOTHING was done for the 7 days we were there, consequently we did not use the pool again. The water in the taps and shower were far far too hot , scalding hot 🔥, very dangerous.

"1. 10/10 on locationCentrally located, easily accessible via public transit (taxis and metro). 2. Airy, nice large windows and true to pictures. It had all the things one may need during travel or extended stay. Would recommend to family and friends. 3. Host tried their best to answer our queries"

Can do with minor repairs in the washroom like the shower head kept popping out

"The appartement was well equipped and spacious. The staff was very helpful, especially Serge was of much help during our stay. Thanks Serge!"

Aucun.

"Massive apartment in a great location. Basic facilities but incredible value for money. Excellent communication from Shamrock."

Lighting in hallways/landing could be better.

"A very nice and well equipped apartment on the 8th floor. The young lady who represented the owners was very helpful and nice about everything. The lady who was responsible for cleaning did a superb job."

As I have a problem with a leg I wrote the owners beforehand to be assured that access to the apartment was easy and was informed that it was, however, when we arrived it turned out that we first had to access one building and take a lift four floors and then walk a bit to access the building with the apartment. It should also be mentioned that there was a problem with the lock on the door leading out to the street, and it was often difficult to open from the outside. For the first three nights we were assigned an other apartment one floor below that was not up to standard at all. We were, however granted a discount for the inconvenience. We had not been informed about this beforehand. The television in the apartment did not work, and was not fixed during our stay. The apartment was on the eight floor and there was no sign for emergency exit on the floor. The owners lived in Italy and all contact with them was through the young lady representing them in Mindelo.

"As I said before, great location near Gulshan 1 circle, big self-contained apartments and breakfast buffet"

The guy at reception messed up my check-out. He couldn't find my booking, said I must have done it privately, and even asked me what my room rate was! Then I told him it was on booking.com again and he said fine, you can go, (presumably cos my credit card guaranteed payment?) Then as I was about to go to the airport he called me back and said you still need to pay. But this is a fabulous place. That was just a minor frustration.

"Great hosts , location , nice room with all comforts Free coffee and tea and well equipped kitchen"

Aucun.

"Genuine, helpful, friendly staff....brilliant rooftop area...."

Aucun.

"Excellent, large clean apartment with huge beds and a cosy sun room. Well equipped and conveniently situated in a quiet friendly village."

The hot water supply took a while to get used to but no issues thereafter.

"The plants around the hotel look very natural, and the go-green concept is amazing. It creates a refreshing and eco-friendly atmosphere."

The bathrooms seem a bit outdated and upgrading them would greatly enhance the overall guest experience.

"Nice studio in an awesome location. We had some issues that the management team adressed seriously in a timely manner."

Aucun.

"The property was perfect for our family - it allowed us to eat at the apartment whilst also being able to go out. The kids loved the pool! The property is in a perfect location and yet very quiet"

The microwave did not work! Fortunately we did not really need it but on the one occasion we wanted to use it, it did not work. We reported it so it can be resolved. Also, we had a tea towel for a day or so but then it kept disappearing. Not easy to dry plates etc when there is no tea towel

"A tastefully furnished hotel with very kind and friendly owners who do their best to make your stay as pleasant as possible, even in challenging conditions. The restaurant is beautifully designed and very welcoming. The room is simple but has everything you need. Good location, close to Volo Volo!"

Aucun.

"Anfitriões acolhedores,localização proxima a Meriscal Lopes,uma avenida bem central e a uma galeria com supermercado etc.. e toda estrutura do apto para passar dias tranquilos sem estresse,sem barulho"

Nada negativo

"Fantastic place to stay, owner is fantastic and the facilities are good."

Fridge was a little dirty on the seal and some grime in the bathroom

"location, next to the beach, privacy, friendly staff"

overgrown trees obstracting the beautiful view

"Apartment is very good and quiet.You need a car cause its guite far and next to a busy road"

Aucun.

"Apartment is very good and quiet.You need a car cause its guite far and next to a busy road"

Aucun.

"Sean our host was super accomodating and made us feel comfortable in a home away from home over the Christmas period. Sean met us the airport, provided our daily breakfast and assisted us with bookings and provided his local knowledge through out stay. :-)...."

Non Applicable

"The room was spacious. Since i was there for 10 nights, the availability of free laundry was super practical. Staff were very friendly. The restaurant in the hotel had the nicest fish and chips."

Nothing

"The room was spotlessly clean and tidy. Help was always offered whenever needed."

Aucun.

"Nous avons passé quelques jours très agréables dans ce bel appartement. Les propriétaires étaient très accueillants et très gentils et la communication avec Mme Gisela était excellente. L'appartement était très joli, tout propre, tout neuf et très bien équipé."

Rien, tout était parfait.

"Is close to the city center, excellent services . Guindo is helpful"

Aucun.

"Дуже гарно що була машина для прання. В таку жару декілька разів прали одяг. Балкон в тихий двір те що треба. Вход по коду теж супер що не треба одні ключі ділити на двох. Якщоб ще можна було використовувати підземний паркінг за окрему плату булоб супер. А так невелика квартира зі всім що було треба. Можна ще раз відвідати. Парковка загальна біля дому,"

В останій день відкрили шафу зі стаканами, і були розбиті склянки,а це каже про те що ніхто іх не мив. Або прибиральниця розбила і залишила щоб списати з відпочіваючіх. Золог повернули нічого не списували бо синули фото як знайшли розбиті стакани. Не хватало шампуня та мила. Хитався унітаз.

"Great view from the terrace, comfortable queen size bed, quiet area. The kitchen is small but has all equipment. The shower pressure is low bit low. Owners are responding on the spot and live just the house above! Any problem, they respond rapidly."

Aucun.

"Excellent no complains great value for the price the nightly rates do not do justice to te quality clean spacious room full size kitchen and bathroom. If you are traveling on a budget I highly recommend this place. I'll be staying there next time. Very quiet also. AC also available and good quality WIFI."

Nothing to dislike about my stay.

"Nous avons bien apprécié le logement. Il est spacieux, propre avec tous les équipements nécessaires. Un logement de qualité, très bien situé, Un bon rapport qualité/prix. L'équipe de réception , particulièrement, JEAN le réceptionniste, est disponible et réactive"

Aucun.

"We are a family of 6 and we spent 20 days in this 3 bedroom spacious and comfortable house with excellent facilities and everything worked well starting from the air conditioning in all of the rooms, the standby generator, kitchen appliances ie: boiler, washing machine, fridge, kettle, microwave, cooker etc, big smart TV with Netflix amazon prime in the living room. Located in the city centre and close to the shops and restaurants with easy street parking. The house also have a well maintained private front garden where residents can relax.. The house has been recently refurbished."

Frequent power cuts in the city but with a standby generator on site we always have electricity in J Nova residential.

"Excellent location on pearl island and close to restaurants and shops Private beach and pool"

Clean, friendly staff on hand and excellent facilities

"The comfort, accessibility and ease of the accommodation."

On my last sleep of the week I was disturbed by the above resident, moving furniture and banging in the early hours of my departure day. Also just before 3am, being woken up by my TV having it on a different channel to what I had when I turned it off before going to bed believing someone had trespassed into the property and the thought of my belongings being stolen.